playdadh Terms and Conditions

1. Acceptance of Terms and Conditions

By registering or using any services provided by playdadh, you hereby agree to be fully bound by all the terms and conditions contained in this document, together with our Privacy Policy and Responsible Gambling Policy, which form part of this agreement.

If you do not agree with any provision in this document, you are required not to use the playdadh platform. Continued use of this platform following any amendments to the terms is considered acceptance of the updated terms.

2. User Eligibility

Use of the playdadh platform is only permitted to individuals who meet all of the following requirements:

• Aged at least 21 years old on the date of registration.
• Have full legal capacity to enter into a binding agreement.
• Are not a resident or citizen of any jurisdiction that specifically prohibits online gambling.
• Have not previously been subject to a ban or restriction from playdadh due to a breach of terms.
• Register only one account. Multiple accounts for a single individual are not permitted under any circumstances.

3. Account Registration and Verification

When registering an account, you are required to provide accurate, complete and current information. This includes your full name as shown on a valid identity document (MyKad or passport), an active mobile phone number, and a reachable email address.

playdadh carries out a Know Your Customer (KYC) process that may require you to submit copies of the following documents:

• A valid MyKad or passport.
• Proof of current address dated no more than three months from the date of issue.
• Proof of ownership of the payment method used for the deposit.

Failure to complete the verification process within the specified timeframe may result in a temporary restriction on your account until full verification is complete.

4. Deposits and Withdrawals

All financial transactions on the playdadh platform are conducted in Malaysian Ringgit (RM / MYR). Accepted payment methods are Touch 'n Go eWallet, DuitNow, online banking via FPX, ShopeePay and cryptocurrency including USDT, BTC and ETH.

The transaction terms that apply are as follows:

• Minimum deposit: RM30 per payment method.
• Minimum withdrawal: RM50 per withdrawal transaction.
• Withdrawals are typically processed within one hour from the time the request is received and verified.
• playdadh does not charge any processing fees on deposits and withdrawals, however third-party payment providers may impose separate charges.

playdadh reserves the right to delay any withdrawal for inspection and verification purposes, including AML (Anti-Money Laundering) compliance checks. Any funds suspected to be linked to illegal activity will be reported to the relevant authorities.

5. Bonuses and Promotions

All promotional offers issued by playdadh are subject to specific terms stated alongside each promotion. The general terms that apply to all bonuses are as follows:

• The 100% welcome bonus of up to RM888 is only eligible for the first deposit of each new account.
• The wagering requirement is 15 times the bonus amount received before any bonus funds can be withdrawn.
• For example: a deposit of RM100 will receive a RM100 bonus, giving a balance of RM200. The wagering requirement is RM100 × 15 = RM1,500 that must be met.
• Second example: a deposit of RM1,800 will receive a RM888 bonus, giving a balance of RM2,688. The wagering requirement is RM888 × 15 = RM13,320.
• Bonuses cannot be transferred between accounts and have no cash value outside of use within the platform.
• playdadh reserves the right to withdraw any bonus suspected of being obtained through fraud or abuse of the system.

Other promotions such as weekly cashback through the VIP programme, reload promotions, and special promotions for specific events will be announced separately and have their own terms. Please check the full details of each promotion before participating.

6. Game Rules

The playdadh platform offers a range of game categories including slots, live casino, sports betting, esports and crash games. Each category and individual game has specific rules available within the respective game interface.

General rules that apply across all games are:

• Game results generated by the system are final and cannot be appealed, unless there is clear evidence of a technical failure recorded by our system.
• Any bets placed during a network connection disruption are at risk of being voided. playdadh is not responsible for disruptions that occur outside our control.
• The use of bots, automation software or any tool that provides an unfair advantage over other players is strictly prohibited.
• Players who suspect abuse or unfair play may contact our customer support within 24 hours of the incident occurring.

7. Information Security and Privacy

playdadh takes the protection of users' personal data seriously. All information collected from you during registration and use of the platform is managed in compliance with the Personal Data Protection Act and our international licensing guidelines.

You are fully responsible for:

• Keeping your account username and password confidential.
• Not sharing your login details with anyone, including family members.
• Notifying us immediately if you suspect your account has been accessed without authorisation.
• Make sure the device you use to access the platform is protected with up-to-date security software.

For more information on how we manage your personal data, please refer to our Privacy Policy.

8. Limitation of Liability

playdadh provides the gaming platform "as is" and makes no guarantees regarding uninterrupted availability. We will not be liable for any direct or indirect losses arising from:

• Technical disruptions that are beyond our reasonable control.
• Betting or game outcomes, which are risks accepted by the player.
• Unauthorised access resulting from a user's negligence in safeguarding their login credentials.
• Processing delays caused by third-party payment service providers.

In all circumstances, playdadh's maximum liability to you will not exceed the net deposit amount placed into your account in the 30 days prior to the claim being made.

9. Responsible Gambling

playdadh is committed to promoting responsible gambling among all users of our platform. Gambling should be a form of entertainment, not a source of income or a way to resolve financial problems.

We provide the following tools to help you stay in control:

• Deposit limits: Set daily, weekly or monthly deposit limits to manage your spending.
• Betting limits: Cap the maximum bet amount within your gaming session.
• Self-exclusion: Request that your account be suspended temporarily or permanently if you feel you need a break from gambling.
• Self-assessment: Use our self-assessment tools to evaluate your gambling habits objectively.

For more information, visit our Responsible Gambling page.

10. Account Closure and Suspension

You have the right to close your playdadh account at any time by contacting our support team. Any valid balance in your account will be returned in accordance with standard withdrawal procedures, subject to the settlement of any outstanding conditions.

playdadh reserves the right to suspend or close your account unilaterally without prior notice if:

• There is convincing evidence that you have breached any provision of these terms.
• Suspicious activity indicating fraud, money laundering or misconduct is detected in your account.
• You fail to complete the identity verification process within the stipulated timeframe.
• You are found to be under 21 years of age or have provided misleading information during registration.

11. Amendments to These Terms

playdadh reserves the right to amend, update or replace any part of these terms at any time at our discretion. Any significant changes will be communicated to you via your registered email or an in-platform notice at least seven days before taking effect.

It is your responsibility to review these terms from time to time. Continued use of the playdadh platform after any amendment takes effect will be considered full acceptance of the amended terms.

12. Governing Law and Jurisdiction

playdadh operates under international licensing and complies with the regulations and guidelines issued by the relevant licensing authorities. Any disputes arising from the use of this platform will be resolved through a fair and transparent arbitration process in accordance with our licensing terms.

If any provision of these terms is found to be unenforceable by a competent authority, that provision shall be deemed severed and will not affect the validity of the remaining provisions in this document.